Location: Settings > General > Advanced > Periodic Criteria
Here you can set up criteria for specific times of the day or based on the number of guests. Once a criterion is created, it can be applied to weekdays, booking types, and specific dates as needed.
By default, there are no periodic criteria.
Creating a Periodic Criterion:
Below is an example of a criterion that extends booking duration to 4 hours for bookings larger than 4 guests (PAX) from 18:00 to 23:45.
Note: Adjust settings for periodic criteria only if they differ from the default settings. You only need to configure the specific settings you want to change.
- Name: Internal name for the periodic criterion.
- Period: Defines the time range when the criterion is active.
- Guests: The number of guests this criterion applies to.
- Online booking: Enable or disable online booking during this period.
- Booking duration: Adjust the booking duration for bookings that meet this criterion.
- Use ending time: Choose whether to display the end time of bookings to guests.
- Confirm duration: If “Yes,” guests must confirm their acceptance of the booking duration.
- Turnaround time: Set the minimum time needed between bookings for table preparation.
- Satisfaction surveys: Choose “Yes” to send satisfaction surveys via email after guest visits.
- Preordering: Assign a preorder setup for groups or specific times if applicable.
- Payment: Select an existing payment setup if required.
- Max. bookings per arrival time: Limit the number of online bookings per arrival time slot.
- Max. guests per arrival time: Limit the number of guests per time slot.
- Max capacity (concurrent guests): Set the maximum number of guests allowed in the restaurant at the same time.
- Max. guests for the period: Define a guest limit for a specific time frame, e.g., 30 guests between 18:00 and 20:00.
- Allow cancellation and changes: Specify whether guests can cancel or change their bookings online.
- Cancellation notice: If allowed, set how far in advance guests can cancel or modify their booking online.
- Room priority: Adjust the priority of rooms for bookings under this criterion.
- Booking info: Add custom information that will appear below the comment field during the booking process. Useful for important details guests should know before booking.
- Confirmation email note: Add a custom note that will be included in the booking confirmation email.
- Translations: While translations aren’t mandatory, they can be helpful for guests who speak different languages. Most restaurants use their primary language and English to accommodate tourists.