Select the date in the calendar on the left side, then choose “New booking” or select a time on the timeline (Diagram-view).
Arrival: Choose a time of arrival from the drop-down menu.
Duration: The duration of the booking (default is set up in Settings > General > Booking settings).
Guests: Choose the number of guests from the drop-down menu.
Tables: The system automatically finds one or more tables for the booking if “Table suggestions” is active in Setting > Advanced. Click on “Show all free tables” to see all available tables and to change tables. The system prevents double bookings.
Lock tables: If active, tables cannot be moved and cannot be dragged in the diagram view.
Mobile: Enter the customer’s mobile number.
Name: Enter customer’s name. If it is an existing customer, the name is filled out automatically.
Company: Enter the customer’s company if requested.
E-mail: Enter customer’s e-mail address. If it is an existing customer, the e-mail is filled out automatically.
E-mail confirmation: If active the guest receives a confirmation by e-mail.
Comment: You can enter comments for internal use only.
Language: Confirmation language for SMS and e-mail.
Files: If there’s a special message or file that needs to be sent to that guest.
Payment: Choose the payment type that’ll be used for that guest, leave blank if you’re just going standard.
Payment deadline: How long ahead of the booking arrival the guest need to have paid if the payment type is set up to receive pre-payments.
Type: If the restaurant has created any booking type, then you can add it to the guest information here.
Language: If the guest speaks a different language, you can set it up here, and then they’ll receive all their mails/SMS in their preferred language.
Created by: If the restaurant has set up initials, then you can make your workers fill in who made the manual booking, by choosing their initials from the drop-down menu.