1. Home
  2. Daily Use
  3. Creating a manual booking
  1. Home
  2. New staff - Learning portal
  3. Creating a manual booking

Creating a manual booking

Location: Frontpage

Select the date in the calendar on the left side, then choose “New booking” or select a time on the timeline (Diagram-view).

Arrival: Choose a time of arrival from the drop-down menu.

Duration: The duration of the booking (default is set up in Settings > General > Booking settings).

Guests: Choose the number of guests from the drop-down menu.

Tables: The system automatically finds one or more tables for the booking if “Table suggestions” is active in Setting > Advanced. Click on “Show all free tables” to see all available tables and to change tables. The system prevents double bookings. 

Lock tables: If active, tables cannot be moved and cannot be dragged in the diagram view.

Mobile: Enter the customer’s mobile number. 

Name: Enter customer’s name. If it is an existing customer, the name is filled out automatically.

Company: Enter the customer’s company if requested.

E-mail: Enter customer’s e-mail address. If it is an existing customer, the e-mail is filled out automatically. 

E-mail confirmation: If active the guest receives a confirmation by e-mail.

Comment: You can enter comments for internal use only.

Language: Confirmation language for SMS and e-mail.

Files: If there’s a special message or file that needs to be sent to that guest.

Payment: Choose the payment type that’ll be used for that guest, leave blank if you’re just going standard.

Payment deadline: How long ahead of the booking arrival the guest need to have paid if the payment type is set up to receive pre-payments.

Type: If the restaurant has created any booking type, then you can add it to the guest information here.

Language: If the guest speaks a different language, you can set it up here, and then they’ll receive all their mails/SMS in their preferred language.

Created by: If the restaurant has set up initials, then you can make your workers fill in who made the manual booking, by choosing their initials from the drop-down menu.

Updated on November 11, 2021

Was this article helpful?

Related Articles

Need Support?
Can't find the answer you're looking for? Don't worry we're here to help!
CONTACT SUPPORT
Close Bitnami banner
Bitnami