How to check Satisfaction surveys

Location: Archive > Survey Here you can see all satisfaction surveys submitted by guests. Select and click on a survey if you want to discover the details and know the answers. Unread surveys are written in bold. Satisfaction survey data is also used in Statistics.

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How to get bookings and guests statistics

Location: Archive > Statistics In the statistics module you’ll find many useful informations based on the booking history. Period is always the latest month and it can be changed by clicking the date fields. Under the Satisfaction-tab, you find satisfaction surveys devided in Satisfaction per day and Satisfaction during the day. Positioning the mouse on […]

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How to send a newsletter

Location: Archive > Newsletter Here you find newsletter recipients whose e-mail addresses were taken online (only if guest accepted “news and offers”) and manual bookings. At the moment there is no way to send newsletters directly from Easytablebooking, we, therefore, recommend MailChimp for sending the newsletters. All the emails from Easytablebooking can be copied directly into […]

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How to find a customer

Location: Archive > Customers You can search for customers by name, phone number or e-mail address. You can also export all customer information into a CSV-file by clicking on “Download as CSV”. You can also do a customer search from the mail screen (booking overview):

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How to get list of all bookings

Location: Archive > Bookings Here you find the list of all bookings ordered by creation date (newest first). It is possible to reorder the bookings by clicking the column headers and filtering the results by clicking “Show filters…”. The results can be exported to a CSV-file by clicking “Download as CSV”.

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